Featured Story: BETTER STORAGE MEANS BETTER COFFEE

October 22, 2013

Ever wonder why gourmet and specialty coffee shops serve the best and, not to mention, the most expensive cups of coffee? It’s a known fact that coffee is best served when it’s at its freshest. Freshness is a big deal especially in the coffee business...

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Resume

Victor Dela Casa

QUALIFICATIONS SUMMARY-------------------------------------------------------------------------------------
Goal oriented with an attitude for getting things done effectively and efficiently. Ten years work experience in Canada with a majority working for various branches of the federal government in the fields of marketing, international trade (export), public works and naval defense. Proven ability to organize and accomplish complex and rigorous responsibilities. Strong coordinator, equipped with the communication, analysis and leadership skills complimented by the ability to utilize complex business applications such as MS Office, finance, multimedia, web / internet and graphics software. Fully committed to provide and implement solutions as a vital contributor to your organization.

COMPETENCIES STATEMENT-------------------------------------------------------------------------------------
PROJECT MANAGEMENT AND LEADERSHIP

Developed advance MS Access databases and programs for Bataan Buenalink Travel and Tours that records client information and transactions, tracks income/expense and reports relevant information such as the company’s financial standing
Direct daily workflow and assign tasks based on pertinent priorities for the Atlantic Accommodation Staff which includes analyzing and allocating approximately 50 – 70 daily booking requests while ensuring precision of data and accuracy of bookings done by the staff                                                                                                
Headed a workforce renewal outreach event for the Department of National Defence (DND) in 2009 that resulted in record-breaking participation with over 200 participants from various high schools, military volunteers, aboriginal communities and educational institutions
Organized multiple shows and major conferences for CMHC in support of Canada’s initiatives to encourage local manufacturers to export Canadian housing technology and innovations
Developed several websites, web contents and other multimedia presentations as an independent web developer from 2001 to 2006 including the inaugural web presence for Australian cricket equipment manufacturer Sommers International Pty (2003 – 2006), web content presentations for CMS developer Sheervision Technology (2005) and currently developing the websites and social network for Bataan Buenalink Travel and Tours (2012)

FINANCIAL AND ANALYSIS

Managed and handled the effective allocation of a $50k budget; including the assessment of costs and procurement of logistical   requirements, effectively saving the organization a total of $12,000 in 2009

Prepared approximately 80 – 100 travel expense claims for consultants and clients who frequently travel to the US and Europe to attend official federal government businesses from 2006 – 2007 as International Trade Coordinator for CMHC

Analyzes and approves daily financial and revenue reports for Atlantic Military Accommodations in CFB Stadacona which makes up for approximately 30% of total annual revenues for the Formation

COMMUNICATION

Prepared a multitude of well-researched reports for Canada Mortgage and Housing Corporation (CMHC) on emerging housing markets such as Spain, the Baltic States of Europe and the United Arab Emirates

Documented and did presentations on YouthForce 2009’s performance and conducted research on previous participants to determine whether the project has made a lasting impact on career choices suitable to the needs of the Department of National Defence

Wrote a multitude of professional communiqués and articles directed towards clients and business partners

Fluent in both English and Filipino with excellent writing abilities able to create strong narratives and express ideas flawlessly

CLIENT SERVICES

Over a decades’ work experience in providing various levels of customer service which includes positions in retail, sales and federal government client servicing

Participated and networked in a number of trade fairs, conventions and meetings from 2006 – 2007 acting as point of contact to potential CMHC clients answering questions and following up on important inquiries

Engages in resolving massive volumes of inquiry with varying levels of significance on a daily basis by phone, email or in person while displaying the ability to communicate, collaborate and build lasting business relationships with high-ranking military members and civilian personnel within and outside the Federal Government

OTHER KEY COMPETENCIES--------------------------------------------------------------------------------------
Website / Graphics Design and Maintenance                                     
Mentorship / Coaching                                          
Public Relations                                                                                     
Purchasing                                                                              
Records and Database Management                                                   
Accounts Investigations and Problem Solving                   
Accounting                                                                                             
Creative Writing
Processes Implementation
Supervision


RELEVANT EMPLOYMENT-----------------------------------------------------------------------------------------
MARKETING AND ADMINISTRATIVE CONSULTANT
Bataan Buenalink Travel and Tours
Bataan, Philippines
2012 - Present

FORMATION ACCOMMODATIONS BOOKING AND FINANCE OFFICER
Formation Administration
Department of National Defense
Halifax, Nova Scotia
Canada
2007 – 2008, 2010 – 2012

EMPLOYMENT EQUITY ASSISTANT AND PROGRAM COORDINATOR
Formations Human Resources
Department of National Defense
Halifax, Nova Scotia
Canada
2008 – 2009

MIGRATIONS ASSISTANT
Arcom Telecommunications
Dartmouth, Nova Scotia
Canada
2007

IT BUSINESS CONSULTANT
Nova Scotia Department of Justice - Family Courts
Halifax, Nova Scotia
Canada
2007

INTERNATIONAL TRADE COORDINATOR
International Trade Section
Canada Mortgage and Housing Corporation Halifax
Halifax, Nova Scotia
Canada
2006 – 2007

MARKETING COORDINATOR
Sheervision Technology Burnside
Dartmouth, Nova Scotia
Canada
2005

INTERN
Public Works and Government Services Canada
Halifax, Nova Scotia
Canada
2004

STUDENT LIAISON / INSTRUCTOR ASSISTANT
CompuCollege / Eastern College
Halifax, Nova Scotia
Canada
2004

SHIFT SUPERVISOR
Dollarama, Inc.
Halifax, Nova Scotia
Canada
2002

CREDIT INVESTIGATOR TRAINEE
Planters Development Bank
Olongapo City, Philippines
2000 - 2001

VOLUNTEER WORK----------------------------------------------------------------------------------------------------
COMMUNITY OUTREACH AND SUPPORT
YMCA Halifax
2010 – 2011

UNITED WAY CANVASSER
CMHC Halifax Regional Office
2006


EDUCATION BACKGROUND---------------------------------------------------------------------------------------
BACHELOR OF ARTS (MAJOR IN ECONOMICS)
University of the Philippines
Philippines
1995 – 2000

BACHELOR OF COMMERCE (MAJOR IN GLOBAL BUSINESS MANAGEMENT)
St. Mary’s University College of Business
Halifax, Nova Scotia
Canada
2009

DIPLOMA OF BUSINESS ADMINISTRATION WITH HONOURS
Eastern College
Halifax, Nova Scotia
Canada
2003 – 2004

CAREER COURSES-----------------------------------------------------------------------------------------------------
Supervisory Management (2004)        
Conflict Resolution Management (2006)                            
Beginners’ French Language (2006)
Records Management (2007)                               
Stepping Up To Supervisor (2009)                     
Effective Presentations (2009)
Negotiation Skills (2009)                     
Building Excellence in Teams (2010)                   
Interpersonal Communications (2010)
Searching the Leader in You (2011)     
Managing Civilians in Government (2011)          
Stress Management (2011)
Communication for Leadership (2011)               
Professional Business Writing (2011)                
Career Pathways Mod 1 – 5 (2012)

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